Umrah Market was founded to solve a single problem: pilgrims paying for promises that were never kept. We built a transparent, agent-verified platform so the journey to the Haram begins with trust.
Why We Exist
In 2019, our founders witnessed first-hand how pilgrims—some saving for decades—were misled by unregistered agencies: overcrowded hotels misrepresented as "3-star," visa delays with no refunds, and no recourse after payment.
Umrah Market launched in 2026 with a clear mandate: every package listed must come from a verified, licensed agency. No exceptions. Before an agent lists a single package, we check their Ministry of Hajj licence, hotel contracts, and financial standing.
Today we serve pilgrims from East Africa connecting them with vetted agencies through a transparent marketplace where prices, inclusions, and agent reputations are all visible upfront.
Our Journey
2026
Platform launched
Beta launched in Kenya vetted agencies
2026
Pilgrim protection escrow
We implemented a secure escrow system so pilgrim payments are only released to agents after check-in.